In the rare event that you are not fully satisfied with what you ordered, just return it to us within 3 days of delivered date in the original packaging and we will refund you, subject to 25% restocking fees.
After 3 days of Delivered date we will not accept any refunds or returns.
Refunds will be given on items only and exclude shipping cost or any other charges. All items must be returned in the original package, cannot be damaged or installed, and must be in original condition.
For COD orders, we offer return/exchange but the amount is refunded as Auto45 store credit which you can use for your future orders.
Certain items are not returnable, all liquid products, products on sale/discount.
Customer returns for items received as part of a “free shipping” offer will be credited for the amount of the returned items less actual outbound shipping charges paid by us and any restocking fee that may apply.
Replacement:
If you have received an item in a ‘Damaged’ or ‘Defective’ condition or it is ‘Not as Described’, you may request a replacement at no extra cost or incase if we can’t replace the product we will give you full refund.
When packaging your items for shipping, include copy of the original invoice in the package.
We strongly recommend packing any items with fragile components with sufficient padding. Note that we are not responsible for products being returned to us that are damaged mid-shipment.
Cancellation Policy:
You may cancel your order at any time prior to shipment of the order, within 24 hours of the time your order was placed. Orders cancelled after 24 hours prior to shipment are subject to a 25% restocking fee, which will be subtracted from the credit amount issued to your credit or debit card.
For all returns, Refund and cancellation please call +91-8999077026 between 10:00 AM- 6:30M or email at contact@immenseceramica.com
Provide a specific reason for your replacement.
